Medical Director Guide to Client Portal

Medical Director Guide to Client Portal


Medical Director Guide to Client Portal

How to review and sign off on charts

You can log into the Client Portal here.

Before continuing please determine when the patient was seen. If the patient was seen prior to November 1, 2023, please head to the archived patients section and continue with the instructions below. 



To add notes or co-sign on a chart please follow the below. 
(Step 1)  Navigate to the Medical Director homepage 


(Step 2)  Find the patient's GFE that you would like to amend from the list displayed below. This can be done by searching for a patient via the search field, or scrolling down and finding the patients visits based on when it was completed. 


(Step 3)  Once you have found the GFE you would like to amend, select either "Co-Sign" or "Add Note". 
The  Co-Sign  button will attach a time-stamped electronic signature of the Medical Director.


Info
The  Add a Note  button will open a text box for your Medical Director to include their own notes. These notes will also be attached with a time-stamped electronic signature.


Setting your notification preferences (daily, weekly, monthly)

As a Medical Director, you will be emailed when evaluations are completed and are ready for your review. We understand email inbox can become a busy place especially when overseeing many clinics. We have made it so you can control how often Spakinect is emailing you in regard to patient evaluations. 

To update your Notifications preferences please do the following: 

  1. Log into the client portal 

  2. In the top right-hand corner, you will see “M.D. User Detail” 

  3. Select “change settings” 

  4. Within this popup, you will be able to set the GFE notification frequency and your deferral notification frequency. 

  5. Once you have selected your preference make sure to hit submit to save your preference.



Amending Good Faith Evaluations

In the event of a deferred medical treatment, the Spakinect medical providers will communicate the rationale and decision to the onsite clinical staff, prior to ending the call with the patient.


Upon the receipt of a deferral, the Medical Director or Supervising Physician may log in to the Spakinect client portal to review the deferral and amend the decision if they choose. 


To Amend or override the decision you will use the “add note” options described above to add your notes and decisions which will be attached to the evaluation after it is saved. 


    • Related Articles

    • Spakinect Client Portal Access Policy

      Requesting an invitation to the Spakinect Client Portal is a relatively short process that, once completed, will allow you to search, download, and save patient Good Faith Evaluations among many other things. It is an essential part of our program ...
    • New Client Tips

      Guide to Using Spakinect for New Clients HIPPA Compliance All patients evaluated by a Spakinect telehealth provider should be located in a HIPPA compliant space. This means they are in a private room where they can discuss their health history with ...
    • Resetting Your Spakinect Client Portal Password

      Resetting your SpaKinect password is a quick and easy process! Begin by navigating to portal.spakinect.com. Once there, scroll to the bottom and select "Forgot Password" (see red box below) After selecting this button you should be navigated to a ...
    • Supervising Physician GFE Completion Notifications

      In the event a Medical Director or Supervising Physician would like to adjust the GFE Completion Notification cadence, they can do so by follow a few easy steps . Upon the receipt of a GFE Completion Notification, your Medical Director or Supervising ...
    • What is in a Good Faith Evaluation (GFE) Document from Spakinect?

      What is in a Good Faith Evaluation (GFE) Document from Spakinect? Telehealth Visit Information Welcome to your completed Spakinect Good Faith Evaluation (GFE) document! At the top of the document, you will find the date of the Good Faith Evaluation ...