All users will have access to the new Patient Profiles tab within the client portal. From a patient’s profile, you’ll be able to:
View patient history: See previous visits and GFEs associated with the patient.
Review clearance information: View everything the patient has been cleared for.
Track GFE expiration: See the patient’s most recent visit and when their GFE expires.
Manage visits: Start and send visits directly from the patient’s profile.
Keep records organized: Link previous visits to a single patient profile for a more complete history.
The patients phone number is required to link visits to a patient profile. While entering a patient’s phone number is optional when adding them to the waiting room, we strongly recommend including it to take full advantage of this feature.
When a phone number is provided, you can link previous visits to the patient, access their visit history, and start or send visits directly from their profile.
To get the most out of this feature, clients will need to do some initial housekeeping to connect existing patient records.
Navigate to the Patient Profiles tab in your client portal.
Add the patient's phone number to the patient's profile.
Review potential duplicate profiles. Once a phone number is added, you can identify previous visits that may belong to the same patient.
Confirm and merge profiles. Verify that the visits belong to the same patient before merging the profiles to consolidate their history.
Completing these steps will help ensure patient records are organized and their visit history is accurately connected.
With Patient Profiles, you’ll have a more organized way to manage patient records and a clearer view of each patient’s history, all in one place.
If you have questions or need assistance getting started, please reach out at support@spakinect.com.