Updating an At Home Visit Submission

Did your patient give you the wrong phone number or email address? Did they decide to add on another treatment they are interested in? And did all this happen after you already submitted them for an at home visit? Do not worry you can update their original submission! 

Head to the at home visits tab on the left side of your client portal. Search for the patient you are needing to update. 

Once you have found that patient client on their submission and edit any of the fields that populate. Once the edits have been made hit the "save changes" at the bottom of the screen for the changes to go into affect. 

*Please note: if you are updating a phone number or email address you will need to resend the email or text message again, it will not resend automatically. To resend you will go to find the patient within your at home visits tab, and under actions you will select which icon (text or email) needs to be resent. 

• Related Articles

• How to use Spakinect's At Home Visits

  To have a patient cleared at home, so you have their GFE in hand before they even walk through the door for their appointment you will log into your client portal. Directly from the homepage you will be able to send an at home visit. You will also be ...

• At Home Patient Visit Info Article

  What is Spakinect and Why do I need this Evaluation? Spakinect is a Virtual Good Faith Evaluation Service. We work directly with your Medspa to provide medical clearance for aesthetic procedures. Spakinect is an established company that genuinely ...

• Updating your Credit Card

  Updating your Credit Card You must be a billing admin on your account in order to update any billing information. If that is you, then you can head to Manage Account on the left-hand side of your client portal. Within Manage Account, you can scroll ...

• What should I do in case of technical difficulties during a telehealth visit?

  If you encounter any technical difficulties during a telehealth visit, don't worry; we're here to help! Here are some troubleshooting tips and support options to assist you: 1. Check Your Internet Connection: Ensure you have a stable internet ...

• Updating a Patient's Name on a GFE

  To update a patient's name on a GFE you will head to your Good Faith Evaluations tab within your client portal. Once you have found the patient, you need to update you will click on the patient, which will open their evaluation. Once the GFE is open, ...