Updating an At Home Visit Submission

A new feature has been developed for the At-Home Visit report. As requested, Client portal users are now able to edit an At Home Visit submissions on non-completed Good Faith Evaluations (GFEs). Users will also have the ability to resend the initial text and email with instructions to their patients. 

(1) From the At Home Visit tab in the client portal (portal.spakinect.com) find the patient's At Home Visit submission

(2) Once you have selected the patient you can update the submissions by selecting the Edit Submission button.

(3) Update any information that needs to be updated and hit submit.

To resend text messages and emails see below. 

Please note that an update to a submission does not result in an automate text or email being sent. But with this new update, the user is now able to resend the initial email and or text message to the patient as a reminder. Each patient will receive an email once they are entered with instructions and will receive a text one day before their appointment time. If you would like to send an additional reminder text or if they need the welcome email sent again please click the correct button within the report. 

If you have any additional questions please do not hesistate to reach out to support@spakinect.com and we would be happy to assist! 

• Related Articles

• How to use Spakinect's At Home Visits

  Spakinect's At Home Visits are our way of getting your patients evaluated at home before their appointment. That way when they come into your spa they will already have their pre treatment evaluation completed. There are just a few steps you will ...

• At Home Patient Visit Info Article

  What is Spakinect and Why do I need this Evaluation? Spakinect is a Virtual Good Faith Evaluation Service. We work directly with your Medspa to provide medical clearance for aesthetic procedures. Spakinect is an established company that genuinely ...

• Updating your Credit Card

  Start by logging into portal.spakinect.com with the Billing Admin Account. There is only one billing admin allowed per clinic location. (1) Click on Homepage then Billing Dashboard. (2) On the right hand side you will see the Update Card icon. (3) ...

• Updating a Patient's Name on a GFE

  A new feature has been deployed in MySpakinect by means of the All Patient GFEs Report. As requested, Client portal users are now able to edit the first and/or last name of a patient on a completed Good Faith Evaluation (GFE). This document will ...

• What should I do in case of technical difficulties during a telehealth visit?

  If you encounter any technical difficulties during a telehealth visit, don't worry; we're here to help! Here are some troubleshooting tips and support options to assist you: 1. Check Your Internet Connection: Ensure you have a stable internet ...