How to use Spakinect's At Home Visits
Spakinect's At Home Visits are our way of getting your patients evaluated at home before their appointment. That way when they come into your spa they will already have their pre treatment evaluation completed. There are just a few steps you will need to follow in order to get them ready for their visit.
Log into your Spakinect Portal. Click the Homekinect tab that can be found on the left-hand side of the screen. This will bring you to your Homekinect homepage where you will be able to submit new patients, view the patients you have entered and see their status on whether they have completed the visit or not.
To add a new patient you will click the button in the top left-hand corner labeled “Add New Patient”, please fill out the necessary information asked on the form and hit submit. Please only submit one per patient.
The patient will receive a Patient Identification Number in their welcome email that will allow them access to the seen. Please do not give out your room code to patients.
And that's it! Once you have submitted your patient we will take it from there. At Home patients will no longer need to download the Spakinect app but instead will be prompted to complete the evaluation through a link we send them in their welcome email. We will also text your patient before their appointment to remind them to get seen before their appointment. When making their appointment it may be beneficial to mention that someone from Spakinect will be reaching out to get them evaluated so they know who we are. Please note that individuals seeking a Good Faith Evaluation (GFE) for aesthetic treatments must be physically located in one of Spakinect's states of operations in order for the GFE to be valid. Individuals located outside of our states of operation are unable to be evaluated at this time.
If you ever do need to change anything related to a submission like an appointment date, or their email or phone number please update their submission within the homekinect report. Instructions on how to edit a submission can be found here Updating an At Home Visit Submission
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