How to Submit a Support Ticket
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Click on the Blue "Questions? Submit a Ticket" button. A separate window will open up where you have to fill out some necessary information. We will respond to you as soon as possible after you submit the ticket.
Related Articles
Updating an At Home Visit Submission
A new feature has been developed for the At-Home Visit report. As requested, Client portal users are now able to edit an At Home Visit submissions on non-completed Good Faith Evaluations (GFEs). Users will also have the ability to resend the initial ...
What should I do in case of technical difficulties during a telehealth visit?
If you encounter any technical difficulties during a telehealth visit, don't worry; we're here to help! Here are some troubleshooting tips and support options to assist you: 1. Check Your Internet Connection: Ensure you have a stable internet ...
Finding an archived patient's GFE
To locate patients seen prior to November 1, 2023 please see below. (Step 1) Please click on the "archived patients" button that can be found on the right hand side of your client portal. A new tab will open for you to search for your patient's GFE. ...
How To Request A New Treatment
Requesting A New Treatment If there is a new treatment you wish to add to the list of treatment options offered by your clinic, simply follow the steps below. Start by logging-in to your portal.spakinect.com admin account. (1) Navigate to your ...
How to use Spakinect's At Home Visits
Spakinect's At Home Visits are our way of getting your patients evaluated at home before their appointment. That way when they come into your spa they will already have their pre treatment evaluation completed. There are just a few steps you will ...