How to Submit a Support Ticket
Make sure your pop up blockers are disabled for this site.
When logged into the client portal, select your user name that can be found in the top right-hand corner. You will have a few different options, but to send us an email for support, select “submit a ticket”. From there, you will fill out the form, and we will email you back an answer to your question.
Related Articles
What should I do in case of technical difficulties during a telehealth visit?
If you encounter any technical difficulties during a telehealth visit, don't worry; we're here to help! Here are some troubleshooting tips and support options to assist you: 1. Check Your Internet Connection: Ensure you have a stable internet ...
How to use Spakinect's At Home Visits
To have a patient cleared at home, so you have their GFE in hand before they even walk through the door for their appointment you will log into your client portal. Directly from the homepage you will be able to send an at home visit. You will also be ...
Peptide Therapy Clearances with Spakinect
Peptide Therapy Spakinect completes Good Faith Exams (GFEs) for the following Peptides: Sermorelin CJC-1295 / Ipamorelin Tesamorelin Hexarelin PT-141 (Bremelanotide) Pentadecapeptide (BPC-157) GHK-Cu (Copper Peptide) NAD Important points to note At ...
At Home Patient Visit Info Article
What is Spakinect and Why do I need this Evaluation? Spakinect is a Virtual Good Faith Evaluation Service. We work directly with your Medspa to provide medical clearance for aesthetic procedures. Spakinect is an established company that genuinely ...
Zepbound (Tirzepatide)
Important points to note: Spakinect completes GFEs for the FDA approved brand name Zepbound only. At this time, our providers do not prescribe any medications. The prescription, administration instructions, does, frequency and route will need to come ...